Import & Logistics
From origin to delivery, every milestoneunder control.
We plan the route and coordinate documents, shipment, customs clearance and delivery with end-to-end visibility.

- 01

Receiving, checking and consolidating cargo with quality verification and photographic records.
- 02

Cubing & VGM
Measuring dimensions, gross weight and VGM in line with the shipping line's requirements.
- 03

Export documentation
Issuing and checking shipping documents, keeping all regulatory requirements in place.
- 04

Inspection & Release
Non-intrusive inspection and data checks for customs release in the country of origin.
- 05

International shipment
Shipment coordination, seal verification and follow-up until the vessel departs.
- 06

Route monitoring
Real-time voyage tracking with event alerts and proactive updates.
- 07

Customs clearance in Brazil
Import declaration filing, document checks and follow-up until cargo release.
- 08

Scheduled delivery
Scheduling and executing delivery with receipt confirmation and digital proof.
Modes
- Ocean FCL
- Ocean LCL
- Air
Choice driven by volume, lead time and total cost.
Document checklist
- Commercial Invoice
- Packing List
- Bill of lading
- Applicable licences
Operation milestones
- Pickup
- Gate-in
- Shipment
- Arrival
- Release
- Delivery
Contingency plan
We anticipate deviations and coordinate alternatives to protect schedule, cost and compliance.
- Alternative routings and flexible windows
- Risk management and compliance
- Proactive communication and action plan
Questions about importing
Which documents are mandatory?
The operation's document checklist is Commercial Invoice, Packing List, bill of lading and the licences applicable to the product. Issuing and checking these documents happens at the export documentation stage, keeping regulatory requirements in place.
How long does customs clearance take?
Clearance in Brazil involves filing the import declaration, checking documents and following up until cargo release. The timeframe varies with the inspection channel applied to each operation — we track the process and communicate every status change.
Is it possible to change the route?
The contingency plan provides for alternative routings and flexible windows. We anticipate deviations and coordinate alternatives to protect schedule, cost and compliance.
How is the VGM calculated?
At the cubing stage we measure dimensions, gross weight and VGM in line with the requirements of the shipping line handling the shipment.
What can delay the release?
Document divergence is the main factor. That is why checking and consolidation happen at origin, with quality verification and photographic records, and non-intrusive inspection precedes customs release in the country of origin.
How does international insurance work?
Cargo insurance is part of structuring the operation, alongside contract, Incoterm, tariff classification and licences. The conditions applicable to your product are presented before shipment.

